Oct, 2018 3:05 pm

What should I do if my parcel is damaged in transit?

2023-03-02T12:56:28-08:00By ||0 Comments

We take great care to package your order safely and securely. It's extremely rare for items to be damaged in transit, however if there's a problem with your delivery please take photographs of the outside of the package and the damaged items and email the pictures in to us. Include a list of the items [...]

Oct, 2018 2:18 pm

How much is shipping?

2023-03-02T12:58:00-08:00By ||0 Comments

We ship orders by Canada Post Expedited mail, with insurance and tracking. Cost is based on the weight and size of your order, along with your location in Canada; in accordance to Canada Post's pricing. For clients ordering large volumes we compare costs with sending by courier, and use the most cost efficient and timely [...]

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